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Transport for London

Commercial partners

TfL & Commercial Organisations

Transport for London and its Subsidiaries use the following Commercial Organisations to carry out work on their behalf.

Commercial Organisations are also used by TfL to operate bus services. Contracts to provide services are periodically re-tendered meaning that selected bus operators may change. For information about bus operators used by TfL, please contact Transport for London.

Details of information published by the above organisations can be found by contacting them directly.

The Capita Group PLC
The Capita Group PLC is responsible for operating the Central London Congestion Charging Scheme on behalf of Transport for London. The Capita Group PLC can be contacted at:
Address:

71 Victoria Street,
Westminster,
London SW1H 0XA

Website: http://www.capita.co.uk/
Telephone 020 7799 1525
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Metronet Rail BCV Holdings Limited
Metronet Rail BCV Holdings Limited is responsible for maintaining and upgrading London Underground's infrastructure for the Bakerloo, Central and Victoria lines. Metronet Rail BCV Holdings Limited can be contacted at:
Address: 7th Floor
Templar House
81-87 High Holborn
London
WC1V 6NU
Telephone: 020 7038 5080 (office hours)
e-mail: pemberley@metronet.com
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Metronet Rail SSL Holdings Limited
Metronet Rail SSL Holdings Limited is responsible for maintaining and upgrading London Underground's infrastructure for its 'sub-surface' lines, i.e. all lines except the Bakerloo, Central and Victoria lines. Metronet Rail SSL Holdings Limited can be contacted at:
Address: 7th Floor
Templar House
81-87 High Holborn
London
WC1V 6NU
Telephone: 020 7038 5080 (Office hours)
e-mail: pemberley@metronet.com
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Serco Docklands Limited
Serco Docklands Limited operates and maintains the Docklands Light Railway on behalf of Docklands Light Railway Limited. Serco Docklands Limited can be contacted at:
Address: Customer Services
Castor Lane
London
E14 0DS
Teletext: Ceefax page 436
Teletext page 164
Telephone: 020 7363 9700 (Office hours)
Fax: 020 7363 9532
Textphone: 020 7093 0999
e-mail: cservice@dlr.co.uk
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Tramtrack Croydon Limited
Tramtrack Croydon Limited is responsible for operating the "Tramlink" service on behalf of Transport for London. Tramtrack Croydon Limited can be contacted at:
Address: Tramlink
Unit 5
Suffolk House
George Street
Croydon
Surrey
CR0 1PE
Telephone: 020 8681 8300 (Office Hours)
e-mail: feedback@tramlink.net
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Tramtrack Leasing Limited
A wholly-owned subsidiary of Tramtrack Croydon Ltd. It carries out no operational activities.
Address: Tramlink Leasing Ltd
Company No. 03255005
Windsor House
42-50 Victoria Street
London
SW1H 0TL
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Tramtrack Lease Financing Limited
A wholly-owned subsidiary of Tramtrack Croydon Ltd. It carries out no operational activities.
Address: Tramtrack Lease Financing Ltd
Company No. 04439273
Windsor House
42-50 Victoria Street
London
SW1H 0TL
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Tube Lines Limited
Tube Lines Limited is responsible for maintaining and upgrading London Underground's infrastructure. Tube Lines Limited can be contacted at:
Address: 15 Westferry Circus
Canary Wharf
London
E14 4HD
Telephone: 0845 660 5466 (Office hours)
e-mail: enquiries@tubelines.com
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