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Transport for London

Dial a Ride

Dial-a-Ride vehicle Dial-a-Ride is a free door-to-door service for disabled people who can't use buses, trains or the Tube.

It can be used for all sorts of journeys, making it easier to do things like go shopping, visit friends and family and to travel to other recreational activities.

It cannot be used to attend hospital appointments, to travel to and from work and from local authority day centres or for school transport as there are other services available for these purposes. Contact your GP, day centre manager or school administrator for details of help available for these journeys. 

Dial-a-Ride is not for transport to and from work. Contact your local Job Centre for details of the Access to Work scheme if you require this type of journey.

Bookings

All Dial-a-Ride journeys must be booked in advance. You will not be charged as the sevice is free for members.

For a complete guide to what we offer download Dial-a-Ride's Customer Charter (PDF 330KB).

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